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© 2019 ENDER LEGARD. All sales are processed in GBP at checkout.
DELIVERY TIMES // COSTS - We ship all orders from London, UK with Royal Mail, FEDEX or UPS using a fully trackable service needing a signature upon delivery. Delivery times are estimates and usually start 24 hours after your order has been placed to allow for order packing.
UNITED KINGDOM
£4.55 - Standard Shipping (7-10 business days)
£7.30 - Express Shipping (1-3 business days)
EUROPE (AT, BE, DK, FR, DE, IE, IT, NL, PL, PT, ES)
€12.49 (£10.80) - Standard Shipping (7-10 business days)
€22 (GBP 19.45) - Express Shipping (2-3 business days)
EUROPE (Other)
€15 - Standard Shipping (7-10 business days)
€28 (£25) - Express Shipping (4-6 business days)
USA (& CANADA
)
$22 (£18.90) - Standard Shipping (7-10 business days)
$24 (£19.80) - Express Shipping (2-3 business days)
AUSTRALIA (& NEW ZEALAND
)
AUD33 (£17.85) - Standard Shipping (7-10 business days)
AUD46 (£24.45) - Express Shipping (4-6 business days)
SOUTH & CENTRAL AMERICA
$26 (£20) - Standard Shipping (9-14 business days)
MIDDLE EAST // ASIA
$33 (£25) - Standard Shipping (7-10 business days)
$39 (£29) - Express Shipping (4-6 business days)
SOUTH AFRICA
$39 (£30) - Standard Shipping (7-10 business days)
DUTIES, TAXES and CUSTOMS CLEARANCE CHARGES
Non EU countries may levy import duties if your order value goes over a certain threshold. For US customers this threshold is $800 and for Australian customers it is AUD 1,000. These charges are unfortunately not under our control. If you have been charged import duties and then want to return your item to us for a refund, you'll be able to reclaim these charges. Your Customs and Border Protection agency can offer guidance.
INSURANCE
All items are shipped insured and tracked and will need a signature upon delivery at which point responsibility for your purchased goods passes to you. If you have specified a recipient other than yourself for delivery purposes (e.g. as a gift or if you are out) then you accept that evidence of a signature by them (or at the specified delivery address) is evidence of delivery and fulfilment by ENDER LEGARD Ltd and transfer of responsibility in the same way.
CUSTOMER SERVICE
If you have additional questions about our delivery policy, call us on +44 (0) 7252 4666 Mon-Fri from 10am - 6pm GMT, or if you prefer email us at customercare@enderlegard.com
Need Help or Advice? Our stylists are available on LiveChat, by email, on Messenger or by telephone (+44 207 2524666) Monday to Friday from 10am - 6pm (GMT)
